FAQ

We currently ship within the United States only.

Standard shipping is a flat $4.00 per order. You see the charge at checkout before you pay.

Orders are processed within 2–5 business days, then standard delivery usually takes 7–15 business days. Full details are in our Shipping Policy.

When your order ships we email you a shipping confirmation with tracking details. See Track My Order.

Email contact@ridercape.com as soon as possible with your order number. We can make changes only before the order has shipped.

You can request a return within 30 days of delivery. Items must be unused and in original packaging. See the full Refund Policy.

You cover return shipping, unless the item arrived damaged, defective or was not what you ordered. In those cases we cover it.

Email contact@ridercape.com with your order number and photos of the item and packaging, and we will arrange a replacement or refund.

Measure around your head just above your eyebrows and ears, then compare with the size chart on the product page. See our Size Guide for step-by-step help.

Where a helmet carries a certification such as DOT or ECE, it is stated on the product page. If you need confirmation for a specific model, email contact@ridercape.com before ordering.

Helmets listed as Bluetooth helmets come with the headset described on the product page. Check the "Headset Type" option where offered, as some models let you choose between a standard headset and an intercom version.

Yes. Find them under Visors & Helmet Accessories. Match the visor to your helmet model using the product title.

The payment methods available for your order are shown at checkout.

Email contact@ridercape.com or use our contact form.