Track My Order
Here's how to follow your order from our door to yours.
1. Order confirmation
Right after you check out, we email an order confirmation with your order number.
2. Processing
Orders are processed within 2–5 business days.
3. Shipping confirmation
When your order ships, we send a second email with your tracking details. Use the tracking link in that email to follow your package. Tracking can take 24–48 hours to start updating.
4. Delivery
Standard delivery usually takes 7–15 business days after shipping.
Can't find your tracking email?
- Check your spam or promotions folder.
- If you have a customer account, sign in to see your order status.
- Still stuck? Email contact@ridercape.com with your order number and we'll send the details.
More in our Shipping Policy.
